Privacy Policy

1. Introduction

Peace Infinite ("we," "our," or "us") is an independent digital service provider registered under Nomor Induk Berusaha (NIB) in the Republic of Indonesia. We are committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing address when you contact us or engage our services.
• Project Information: Business requirements, technical specifications, content, and materials you provide for project execution.
• Communication Data: Records of correspondence, including emails, messages, and meeting notes.
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
• Payment Information: Billing details necessary to process payments (we do not store full credit card numbers).

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and deliver our digital services
• To communicate with you regarding projects, inquiries, and support
• To process payments and send invoices
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights
• To send occasional updates about our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• Service Providers: Third-party vendors who assist in our operations (hosting, payment processing, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, court order, or governmental authority.
• Business Protection: To protect our rights, property, safety, or the rights of others.
• With Your Consent: When you have given explicit permission to share specific information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for a minimum of three (3) years after project completion for reference and legal compliance purposes.

7. Your Rights

Subject to applicable Indonesian law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at hello@peaceinfinite.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically. Continued use of our website or services after any modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: